CalozaHow can we help?
Check the answers below, or write to us. We usually reply within two business days.
In the app you can also use Contact Support or Send Feedback from Settings.
Frequently asked questions
How accurate is the AI meal scan?
The scan gives you a quick estimate of the foods, portions and nutrition. It is not perfect, which is why you can review and edit every item before it is logged. Photos with good light and the whole plate in view work best.
Is Caloza free?
You can download Caloza and start with a free trial. Caloza Pro unlocks the full app. Subscriptions renew automatically unless cancelled at least 24 hours before the period ends, and you manage or cancel them in your App Store or Google Play account settings.
How do I cancel my subscription?
On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions. Deleting the app or your Caloza account does not cancel a subscription by itself.
How do I delete my account and data?
In the app, open Settings and choose Delete Account. You can also follow the steps on our Delete your account page, or email us from the address on your account.
Does Caloza give medical advice?
No. Caloza is a tracking and information tool. Talk to a doctor or dietitian before you change your diet, especially if you have a health condition, are pregnant, or have a history of disordered eating.
Which devices are supported?
Caloza is built for iPhone and Android phones. Apple Health and Health Connect are optional.
I found a bug or have an idea. Where do I send it?
Use Contact Support or Send Feedback inside the app, or email us. Include your phone model and what you were doing and we will get back to you.